Frequently Asked Questions

 

1. How much are your kuehs, eggs and glutinous rice?
Our kuehs (Ang Ku Kueh, Ang Ee etc.) are at 70 cents each. Red eggs are also at 70 cents each, and Glutinous Rice is at $8 per kg (good for 5-7 pax). Please visit http://singaporemochi.com/varieties-of-kuehs/ for details

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2. Is there a minimum order amount and do you provide delivery?
For self-collection, there is no minimum order quantity for ala carte order
For gift boxes, minimum order is 15 boxes
For delivery, there is a minimum order of $60 and delivery charge of $12. For delivery to Tuas, CBD and Sentosa, delivery charge will be $20 .

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3. I am a reseller, can I get special price for the items?
Yes, if you are a reseller who will order from us on a regular basis, we would be pleased to extend our reseller prices to you. Please contact us for a discussion.

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4. How do I order?
For prompt response to your order, please call us at 96862285. You can also place your order via our online order form here: http://singaporemochi.com/place-order/

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5. How early in advance must I place my order?
Please place your orders at least 3 days in advance. If you are late and need you order within the next 1 to 2 days, please call us to check if we could still make it for you.

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6. What are your payment terms?
We accept the following modes of payment:
- Cash on delivery
- via Internet transfer to POSB 126197357
- via Paypal or Credit Card payment on our website http://singaporemochi.com/payment/. Please note that there will be an additional 4.4% of total + S$0.50 charges to cover the Paypal transactional fee.

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7. What time will you deliver the food?
We usually deliver the food in the late morning.

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8. What if I want my order to be delivered early in the morning?
You will have to self collect them in the morning or we have them delivered to you the day before.

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9. What time are you open for self-collection?
You can collect your order from our shop from 8.30am to 2pm on weekdays, and 8.30am to 12pm on weekends.

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10. Where is your shop?
Please see our address and map here: http://singaporemochi.com/contact-us/

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11. Are you food Halal?
Yes, we are Halal certified.

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12. Are your food freshly made?
Yes, they are freshly made everyday.

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13. What is the size of your kueh? Are they the mini-sized ones since they are so cheap?
No, they are the standard-sized Ang Ku Kuehs, roughly the size of your palm.

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14. What flavours do you have for the kuehs?
Please see our variety of kuehs at http://singaporemochi.com/varieties-of-kuehs/

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15. What are the ingredients for your Glutinous Rice?
Our Glutinous Rice comes with peanuts, fried onions, shrimps and mushrooms.

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16. Your Red Eggs look so cute! Do they come with the ribbons as shown on your website?
Yes, each Red Egg comes with a ribbon wrapped around it.

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17. How long can the food last?
It is recommended that the food be consumed within the same day of delivery. If not, it should be consumed latest by the next morning.

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18. How are your food packaged?
We usually deliver our food in aluminum foil trays sealed with clear wrappers. Each kind of food will be in a separate tray.

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19. Do you have gift packages?
We do have gift packages in packs of 4 items and packs of 6 items. Minimum order is 15 boxes. You can see them here: http://singaporemochi.com/varieties-of-kuehs/

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20. What is the difference between Ang Ku Kueh and Ang Ee?
According to traditions, Ang Ku Kuehs are meant for baby girl full month celebration, while Ang Ees are meant for baby boy full month.

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21. I have a baby girl, can I order Ang Ee instead since I like the novelty?
Of course you can! In this modern age and time, we do have customers who ordered Ang Ees for their baby girl full month celebration. It’s really up to you.

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22. Can I walk in to buy the items?
We cater primarily to wholesale, and pre-ordered retail sales. As such, there is no guarantee that there will be items left available for your purchase if you just walk-in to our shop. It is strongly advised that you call us to place your order before coming down to our shop.

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